How to Solve the HP Printer Problems using HP Printer and Scan Doctor?

Printers have become an essential part of the offices, homes, and businesses for paperwork purposes. HP Printer is such a device that is used in most of the places for several uses. So, it is a basic thing that these devices can cause trouble some times. In the same way, find the solutions to the HP Printer Problems with the HP Print and Scan Doctor. 

HP Print and Scan Doctor is a free diagnostic software tool that is efficient in fixing HP Printer Scan issues immediately. It is also reliable to solve HP Printer Print issues quickly. You can efficiently operate this tool in all the versions of Windows OS. This tool's Mac variant is not yet available. 

Issues that can be fixed by this Software

•    Printer connectivity issues

•    Clearing printing jobs stuck in the queue

•    Faulty, corrupted, or inaccurately configured printer drivers 

•    Error occurs during printing and scanning

•    Issues created via the in-built firewall

•    Printer offline issues

Download the HP Print and Scan Doctor 

•    Ensure to turn on your printer and connect it accurately to your computer. 

•    Download the HP Print and Scan diagnostic software from this link https://support.hp.com/gb-en/topic/printscandoctor.

•    Now, proceed to the installation part.

Installation of HP Print and Scan Doctor :

•    Locate the downloaded file of HP Print and Scan Doctor Diagnostic Software.

•    Double click on the HPPSdr.exe file.

•    Click on the Run button in the prompted pop-up menu. 

•    Wait a while till the software file gets extracted. 

•    Ensure to click on the Yes button if prompted by the User Account Control.

•    Accept the Terms and Conditions and wait till the completion of the installation process to get over successfully. 

Once the installation process is successfully completed, then this diagnostic software will open automatically. 

Use of HP Printer and Scan Doctor:

•    After completion of the installation process, then a screen will pop-up.

•    Click on the Start tab to check out the available list of printers.

•    Click on the Next button accessible next to your selected printer listed in the list of printers.

•    If your printer is not listed in the available list of printers due to some particular connection issues, then click on my printer is not listed.

•    Turn your printer offline, and when prompted, turn it back online. 

•    If still your printer is not listed, then click on my printer is not listed and confirm that your printer is on when prompted.

•    Follow the on-screen instructions before clicking on the Retry button and select the way the printer is connected to the computer. Your HP Printer will finally be listed in the list of installed printers. 

Fixing Printing and Scanning Issues:

•    According to your HP Printer issue, either clicks on the Fix Printing or Fix Scanning. 

•    If you click on the Fix Printing button, then the program will start to communicate with the printer to identify all the possible printing issues and then rectify those issues. 

•    To fix the scanning issues, click on the Fix Scanning button. 

•    After clicking on these buttons, whether it is the Fix Printing or Fix Scanning button, follow the step-by-step on-screen instructions to troubleshoot. These on-screen instructions will vary according to the issue that is being worked on. Ensure to take actions recommended by the software.

Composing the Test Results of Troubleshooting:

•    Check mark: It means that your printer has passed all the tests, and it is perfectly healthy.  

•    Wrench: It means that an issue was found and fixed by the software.

•    Exclamation mark: It means that your printer has failed in a test that was skipped by you, and now the software wants to rectify it. 

•    X mark: It means that your printer has a problem. Follow the highlighted step-by-step instructions to fix this issue.

The Hp Print and Scan Doctor provides diagnostics and information regarding network, cartridge, and printer information. This uitility can run in all the versions of Windows OS but not yet available for Mac OS. Visit our site 123.hp.com/setup to download and install this software and to resolve issues related to the HP Printer or call at on our tollfree number +1-844-802-7535

Related Blog --- canon ij printer utility